Dealing With Negative Audience

All professional speakers will at some point in their careers come across a negative member of the audience. It is important for the speaker to handle the situation while maintaining a professional appearance. You should keep in mind that there is material that needs to be covered and that is the basis for the presentation.

The subject matter needs to be addressed whether the audience is receptive or not. As a presenter, you should adopt an attitude that you are capable of effectively communicating your message and that you can do it in a professional manner. The following guidelines are useful in keeping your presentation on the right track.

A. Knowledge Prepare adequately for your presentation. Know the details of your subject matter and not just main points. Your knowledge is a powerful weapon. It will allow you to respond competently to unexpected questions. After preparing, review the subject and pose likely questions that could arise. Eliminate any inconsistencies in your presentation. Have a list of answers in anticipation for some questions that may be asked.

B. Reaction Remember that you are the master of the subject matter and you therefore have to conduct yourself in a professional manner. Avoid reacting to negative questions or comments. A negative reaction quickly erodes all positive views the audience may have held about you. This will reduce their confidence in you and prevent you from making a personal connection with them. Stay focused on the subject matter.

C. Questions & Answers Don’t leave any question unanswered. If you come off as avoiding hard questions, the audience will lose confidence in you authority on the subject matter. If you can competently answer questions posed by the audience, they will come to see you as their resource. Answering all questions will greatly build your credibility.

D. Control If you reply to a negative audience with a similar negative emotion, you will lose control of the subject. It is important to remain focused at all times. Emotions should not come in the way of delivering the content that you were appointed to present. Control is a characteristic of a developed speaker.

E. Prepare Once you experience a negative encounter during a speaking experience will begin to prepare you to handle any others that may follow. Rather than focus on the situation itself, learn from it and let it be a lesson to help you deal with any others. Evaluate yourself and how you handled the situation. What lessons did you come off with?

F. Engage If your presentation does not connect with the negative audience members, they are only likely to stay negative for the duration of your presentation. Your objective as a professional speaker is to create as many connections with the audience members. The subject should vivid in the minds of the audience as a result of your presentation.

Practice the art of reacting in a professional manner. This will enable you to establish yourself as an expert at the subjects you present and also as a leader. Negative audience members should not hold you ransom. Present your subject professionally and regard negative experiences as learning opportunities. This will set you on the path to becoming a professional speaker.

Legal Aspects of Email Marketing


Let us learn the foundational information about the legalities of sending email marketing.

Legal Acronyms Defined:

CAN-SPAM is The Controlling the Assault of Non-Solicited Pornography And Marketing Act. CAN-SPAM sets rules around commercial email.

GDPR is the General Data Protection Regulation. The GDPR is meant to protect personal data for individuals within in the EU.

CASL is Canada’s Anti-Spam Legislation. CASL helps protect Canadians while ensuring that businesses can continue to compete in the global marketplace.

Let us see GDPR in details in this article.

Highlight: A regulation that incorporates the GDPR is a binding act, which has to be followed in its entirety during the EU. The GDPR is a try and strengthens, harmonize, and modernize EU statistics safety regulation and enhance person rights and freedoms, steady with the European statistics of privacy as an essential human right.

The GDPR regulates, among exceptional things, how people and agencies also can obtain, use, store, and get rid of personal statistics. It could have a big effect on groups across the world. The General Data Protection Regulation, a European privacy law approved by the European Commission in 2016. The GDPR will replace a previous European Union privacy directive called Directive 95/46/EC (the “Directive”), which has been the premise of European information safety regulation considering that 1995.

A regulation which includes the GDPR is a binding act, which must be followed in its entirety sooner or later of the EU. The GDPR is an attempt to strengthen, harmonize, and modernize EU information protection regulation and enhance character rights and freedoms, regular with the European understanding of privacy as a critical human right. The GDPR regulates, amongst different things, how humans and groups may additionally obtain, use, store, and remove personal facts.

It can also have a vast effect on organizations across the world. When does it come into impact? The GDPR changed into followed in April 2016, however it will officially be enforceable starting on May 25, 2018. The scope of the GDPR can be very broad. The GDPR will affect (1) all agencies established in the EU, and (2) all agencies involved in processing personal information of EU citizens. The latter is the GDPR’s introduction of the precept of “extraterritoriality”; meaning, the GDPR will take a look at to any agency processing personal information of EU citizens—regardless of where it’s far established, and regardless of in which its processing sports take place.

This way the GDPR should exercise to any organization anywhere inside the world, and all agencies should perform an assessment to determine whether or not or no longer they are processing the personal records of EU citizens. The GDPR also applies in the course of all industries and sectors. Non-compliance with the GDPR can result in tremendous economic penalties. Sanctions for non-compliance may be as high as 20 Million Euros or 4% of world annual turnover, whichever is higher.

If you get right of entry to personal information, you achieve this as each a controller or a processor, and there are exclusive requirements and obligations relying on which category you’re in. A controller is an agency that determines the functions and way of processing personal facts. A controller additionally determines the precise personal statistics that are amassed from facts trouble for processing.

A processor is an organization that approaches the data on behalf of the controller. The GDPR has now not modified the essential definitions of controller and processor, but it has expanded the responsibilities of every party.

Further readings: 1.


The Best E-Mail Marketing Tools!

E-Mail marketing tools

There are three basic e-mail types namely

Transactional: Transactional email could be a kind of automated email between a sender and a recipient. It differs from marketing email in this transactional email is triggered by events, interactions, or preferences within a service or application instead of by a company’s marketing campaign

Broadcast: An Email Broadcast is a personal email you send to a bunch of subscribers in your contact list. It’s the most useful once you must get an announcement bent your list or must send one email to update your subscribers or users. Broadcast emails also are called bulk and mass emails.

Triggered emails: Triggered emails are fired by specific actions taken by website visitors. This automated process is additionally called behavioral marketing automation. It allows marketers to send automated messages supported the user’s behavior.

These emails are successful because they’re timely and highly relevant to the recipient Each kind of email you send is ultimately intended to feature to value to your customer in several ways.

It’s time to settle on our email service provider (ESP). An ESP could be a company that provides you the power to send emails to subscribers. There are lots of various email service providers out there.

Ultimately, we want one that you simply feel will work best for our business and our goals which will integrate easily along with our website. The paradox of choice may be a road block for selecting your ESP.

Through a Google search,you’ll find a protracted list of outstanding ESP options to settle on from. Best three options are Klayvio, Conversio and Omnisend.

There are some basic features every e-commerce business needs in an email marketing service: Ready-made templates which will be customized to fit our needs, Audience-segmentation features for sending targeted emails supported customer profiles, Smart automation for scaling our email marketing efforts without constant monitoring, Opt-in forms which will be embedded on our website, and Detailed analytics for gauging how an email marketing campaign performs.

Other options includes, Remarkety ,Constant Contact ,SmartMail, Emma. Campaign Monitor.

Next article will explain about Legal aspects behind E-mail marketing.

E-mail Marketing Terms

E-mail marketing terms

A/B Testing: A/B checking out is the act of walking experiments with content and copy between or extra emails to see which performs or converts best.

Abandoned Cart or Abandoned Checkouts: An abandoned cart happens while a purchaser provides an object to their cart and doesn’t follow via with a purchase. Abandoned cart emails are an e-commerce period used to describe computerized electronic mail reminders sent to customers who go out an internet site after adding objects to their shopping cart but failed to check out.

Campaign: An e-mail you ship in your subscribers. Sometimes, human beings call these messages “e-blasts” or “newsletters,” but we call them campaigns. Campaigns can involve one e-mail or a series of emails around a particular theme. For instance “Black Friday Deals” collection or a one-time “Sunday Fun-day Sale.”

CRM: Customer Relationship Management. In the context of this path when we discuss with CRM we’re referencing the email software we use to holistically manage your communique with the humans who have subscribed.

CTA: This stands for a Call to action, that’s the way you encourage someone to subscribe to your list or take action (i.E.Use a coupon code)

Click Through Rate: The number of individuals who click on a specific link as compared to the whole variety of people who’ve access to the link.

ESP: Email Service Provider.This is a company that offers e-mail advertising software.

GA: Throughout the path, the period GA is from time to time used as shorthand for Google Analytics.Google Analytics lets us degree our advertising ROI in addition to music our Flash, video, and social networking websites and applications.

Life-cycle Emails: Life-cycle marketing or emails refers to whilst an enterprise sends emails to a consumer based on their adventure with the business.For example, we wouldn’t send a VIP cut-price to a new subscriber who hadn’t purchased merchandise from us before.

List: The location we store our subscribers’ and recipients’ information, together with unsubscribed and bounced e-mail addresses.

Open Rate:The percent of emails opened in an e-mail advertising campaign, or the share opened of the whole number of emails dispatched.

Opt-in: The manner human beings sign on to your mailing list.These human beings have opted-in to get hold of electronic mail marketing from you.

RFM: RFM stands for Recency (R), Frequency (F), and Monetary Value (M).
There are three records points we’ve got on each e-mail subscriber on our database, and our ESP.

Segmentation: This refers to group electronic mail subscribers into smaller agencies based totally on a fixed of criteria (to ideally boom open quotes or sales)

Welcome Series: A welcome electronic mail or welcome series is our ability purchaser’s creation in our brand. It’s both a single email or a series of automatic emails you ship to a potential patron whilst he or she symptoms up for your electronic mail list. This will help you start building a relationship and organically pass that potential purchaser down the funnel from subscribers to the buyer.

Website Ranking Strategies

SERP Strategies

Search Engine Results Pages (SERPs) are the pages that Google and other web indexes appear because of a client’s hunt inquiry. They’re comprised of natural and paid inquiry results. Most people click natural outcomes on the principal page of the SERPs and once in a while visit page two.  Hence, in SEO perspective, knowing the strategies behind SERP is vital.

This is the reason everybody needs to rank on the primary page of Google. In case you’re on page two or past, you’re imperceptible. Yet, positioning on the primary page doesn’t generally compare to loads of traffic for a couple of reasons. Few SERP highlights are

  • Featured snippets
  • Knowledge card
  • Knowledge Panel
  • Image Pack
  • Top stories
  • People Also Ask (PAA)
  • Shopping results
  • Tweets boxes
  • Site links
  • Videos

Before explain the above features in details , let us understand Paid Search an Organic Search

Paid search show up before, and may be after the organic outcomes.The two sorts of results are essentially vague, the main genuine distinction being that paid promotions are set apart as such. Paid advertisements chip away at a Pay-Per-Click (PPC) premise, implying that sponsors offer on catchphrases and pay Google for each snap.

The most noteworthy bidders, by and large, get a prime arrangement, even though Google additionally takes different variables like the importance of the promotion and Click Through Rate (CTR) into account.

Organic search items are pages from Google’s file. Since there are regularly a great many coordinating outcomes, Google sorts them utilizing several positioning components. Accordingly, the most important and top-notch pages, for the most part, end up on the principal page of the SERPs.

You can mention to Google what to show in the SERP by setting the page’s title tag, URL slug, and meta portrayal.

Nonetheless, while Google quite often shows the hard-coded title tag in the SERP, it frequently picks some different options from the meta depiction for the scrap.

The strategies will be explained in the subsequent articles, to visualize , please visit my YouTube channel at

The Must Do SEO Habits

SEO habits

SEO is not a tactic you do one time, and you’re done. It’s an ongoing practice for marketing your business.

Here are four tips that we use regularly to ensure up yo date with our SEO:

#1. Every time we publish a new page, we do some quick keyword research to make sure we are optimizing that page for the best search term based on intent and monthly search volume. 

#2. Every week, we check my organic search traffic in Google Analytics. Many keywords are seasonal and our organic traffic will probably go up and a down a bit week over week, but it’s helpful to check in regularly to make sure things are trending in the right direction.

#3. Every quarter, we check my search analytics in Google Search Console to see if there are any interesting keywords that we can improve our ranking for. We also check to see if Google has flagged any technical problems on our website that might be affecting our search engine optimization. 

#4. We pursue promotional opportunities for our website as often as we have time for. It could be press coverage, a guest posting opportunity, an influencer partnership,or something else that helps to build a steady stream of backlinks and exposure. 

Off-Site SEO Strategies-Part 2

Off-Site SEO

The third strategy is Getting Product Reviews from Influencers.

Sometimes when business owners think about working with bloggers or influences, they’re thinking specifically about, “Will this attract sales?” The truth is, sometimes it will. Sometimes it won’t. There are no guarantees.

One aspect of a product giveaway that we have more control over is getting a link from an influences. Sometimes the SEO benefit of a getting a back-link from an influences can be even more valuable than the shutout. We want them to post on their website as well to take advantage of their search traffic and domain authority.

So how do you choose the right influences? Start by choosing people who have built an audience that is relevant to your business. If we’re a small business, don’t be afraid to start with small influences. They may be much more willing to work with we because they don’t get pitched as often. 

Just like guest posting, we can also look at the domain authority of the blog we want to reach out to. The higher the domain authority, the more helpful a link will be.

The fourth method I recommend is Brand Reclamation.

Also called link reclamation, this is the process of finding websites that have mentioned our brand but forgotten to include a link to our website. This strategy is best if we’ve had a business for at least six months and have been actively working on promoting your business.

Off-Site SEO Strategies-Part 1

Off Page SEO strategies

Remember, the reason we’re building back-links is to improve our ranking in Google, which will drive more traffic to our website. When external sites link to our website it increases our domain authority. This notifies Google that our website is valuable and worth showcasing high in the search results.

Backlinks can also help build exposure for your brand and drive referral traffic to our website when someone clicks on the link.

Let’s get into the first two strategies:

1.Guest Posting: Guest posting is when we provide informational content to another blog or media outlet, ideally one related to our niche. The idea is that when we guest post on another website, we can include links to our websites in the post.

Here are two ways to help you decide.

1.Domain Authority. 

Google essentially has their own list of the top websites they track for domain authority. A tool that many SEO marketers use to try to understand domain authority is Moz. The second way to target a guest post is Relevance. The more relevant the content around that back link is to our website, the more it will help us.

So if you sell blue jeans and you got a link from a website about indoor plants, it’s out of place. This signals to Google that there may be a scam going on. Remember, we’re looking for websites in our niche with high domain authority where we can write a guest post about a topic that directly relates to the popular products you want to highlight.

2.Public Relations.

This is similar to guest posting, but we don’t write the post our self. Instead, we are interviewed and the journalist or content producer and they include a link to our website in their article. The value of PR is that when we get featured in a media outlet, we benefit from the media outlets domain authority and get our message to their audience. The PR industry is changing, and it’s now easier than ever to make connections with journalists and producers online or through social media and email our pitch directly. 

So how do you choose what media outlet to reach out to? Here are a couple of ways:

Number one: check out the media outlets our competitors have been featured in. This way we can see which media has helped them rank.

Number two: search for relevant podcasts in our niche. Pod-casters usually share a blog post where they share the podcast and link out to your website. 

Number three: sign up for a free service like HARO, which stands for Help a Reporter Out. HARO shares daily opportunities to be featured in various media outlets. If we’ve never pitched to the media before, that’s no problem.

Introduction to Off-site SEO

Introduction to Off-Page SEO

Off-site SEO refers to any kind of search engine optimization that takes place not on our website. The most important part of offsite SEO is called link building. The overall idea is that we want other websites to link to your website.

When someone links back to you, it’s like a vote of confidence that we’re providing value and Google can see that our website is worth ranking. This actually comes from how traditional academic papers are written. If the same paper or study is referred to over and over again, it’s generally seen as a distinguished piece of work and well-respected in its community. 

External linking for SEO works the same way and it’s quantified with something people in the SEO industry refer to as domain authority. The more links your get, the higher your domain authority is. The higher your domain authority it, the easier it is to rank for relevant keywords. 

The four link building strategies you’ll learn are Guest Posting, Getting Press, Product Reviews from influencers, and Brand Reclamation.